Data Protection Policy

bn880's Privacy Policy

Read bn880's complete privacy policy on how your personal information is collected, stored and used, and learn about your rights.

Last Updated: January 2026

Introduction and Scope

bn880 ("we", "us" or "the platform") is committed to providing a safe and reliable online gaming environment for players in Bangladesh. This privacy policy ("policy") describes how we collect, use, store, disclose and protect the personal information of users of the bn880 website (bn880.cam).

This policy applies to any activity on our platform — visiting our website, registering an account, playing games, conducting financial transactions or contacting our customer support. By using our platform, you are considered to have agreed to the terms of this privacy policy.

If any changes are made to this policy, we will notify you via a notice on the website. For significant changes, a notification may also be sent to your registered email address.

What Information We Collect

bn880 collects various types of information in order to provide its services effectively. The categories of information collected are described in detail below.

Personal Identification Information

Information you provide at the time of account registration:

  • Full name
  • Date of birth (for age verification)
  • Email address
  • Mobile number
  • National ID card or passport details (for KYC verification)

Financial Information

Information collected for transaction and payment processing:

  • bKash, Nagad or Rocket account number
  • Bank account details
  • Deposit and withdrawal history
  • Transaction amounts and dates

Gaming Activity Information

Information collected to analyse and improve your gaming experience:

  • Game history and results
  • Bet amounts and types
  • Activity time and frequency
  • Favourite game categories

Technical Information

Information collected automatically when you visit the website:

  • IP address and device information
  • Browser type and version
  • Operating system
  • Cookie and session data
  • Click and navigation patterns

Communication Information

Information collected when you contact us:

  • Live chat conversation records
  • Email correspondence
  • Details of complaints and comments
  • Support ticket information

Verification Information

Information collected for account security and fraud prevention:

  • Login time and location
  • Password change history
  • Two-factor authentication data
  • Notes on suspicious activity

Use of Collected Information

bn880 uses your collected information only for lawful and specific purposes. The purposes for which we use your information are described in detail below:

3.1 Service Delivery and Operations

We use your personal information to create and manage your account, process deposit and withdrawal transactions, apply bonuses and promotions, and personalise your gaming experience.

3.2 Identity Verification and Security

We ensure that every user is 21 years of age or older. Your information is used to maintain account security, prevent fraud and unlawful activity, and comply with anti-money laundering (AML) policies.

3.3 Customer Support

Records of your communications with us help make our 24/7 Bengali live chat support more effective. We use this information to resolve your issues quickly and to provide better assistance based on previous conversations.

3.4 Legal Compliance

To meet relevant legal requirements, in response to regulatory requests, and in accordance with court orders, we may retain and disclose necessary information.

3.5 Product and Service Development

By analysing customers' gaming behaviour and preferences, we develop new games and features, improve existing services, and enhance the user experience.

3.6 Marketing Communications

If you have given consent to receive our marketing communications, we may send you information about relevant offers, bonuses and promotions based on your preferences. You may withdraw this consent at any time.

Information Sharing and Disclosure Policy

bn880 does not sell your personal information to third parties. However, information may be shared on a limited basis in certain circumstances:

4.1 Payment Processors

Necessary financial information is shared with the relevant payment providers to complete transactions via bKash, Nagad, Rocket and bank transfers. All such organisations manage information under their own privacy policies.

4.2 Technology Service Providers

We work with trusted technology partners for gaming software, server hosting, security and analytics services. Only the information necessary to provide the service is shared with these partners, and they are required to follow strict confidentiality agreements.

4.3 Legal Obligations

Relevant information may be disclosed upon receipt of a valid legal order, regulatory investigation or court directive. In such cases we will provide only the information that is legally required.

4.4 Business Transfers

If any merger or acquisition occurs in bn880's business operations, user information may be transferred. In such a case the new owner will be bound to comply with the terms of this privacy policy, and users will be informed in advance.

Cookies and Tracking Technology

The bn880 website uses cookies and similar technologies to improve your browsing experience. Cookies are small text files stored on your device.

5.1 Essential Cookies

These cookies are essential for the core functioning of the website. They are used to maintain login sessions, carry out security verification, and store cart and balance information. Disabling these cookies may prevent the website from functioning correctly.

5.2 Functional Cookies

These cookies are used to remember your preferred language, notification settings and other personalised settings. They ensure an improved experience on your next visit.

5.3 Analytics Cookies

These cookies are used to understand how the website is being used. By analysing page views, click patterns and user journeys, we improve the site's services.

5.4 Cookie Controls

You can choose to accept or reject cookies from your browser settings. However, disabling essential cookies may limit your user experience.

Information Security Measures

bn880 treats the protection of your personal and financial information as its highest priority. We apply industry-standard security measures that protect your information from unauthorised access, modification or disclosure.

6.1 Encryption

Our website uses SSL encryption technology, which keeps all data transferred between your browser and our servers secure. Payment information is processed with the highest level of encryption.

6.2 Access Controls

Only authorised staff may access your personal information. Each staff member is given access to the minimum information needed to carry out their responsibilities, and all access is logged.

6.3 Regular Security Reviews

Our security team regularly reviews systems, identifies vulnerabilities and applies the latest security patches. Any suspicious activity is monitored automatically.

6.4 Data Breach Response

If a data breach occurs, we will act promptly and notify affected users without delay in accordance with applicable law. Our incident response team is always prepared to minimise harm.

Data Retention Period

bn880 retains your information only for as long as necessary. In determining the retention period, we consider the following:

  • Duration of account activity — all information is retained while the account is active.
  • Legal obligations — records of financial transactions are generally required to be retained for 5 to 7 years.
  • Dispute resolution — if a dispute is ongoing, relevant information is retained until it is resolved.
  • Fraud prevention — records of suspicious activity may be retained for an extended period.

After an account is closed, information is no longer used for any purpose other than meeting legal requirements. Once the defined retention period ends, information is securely deleted or anonymised.

Your Data Rights

As a bn880 user, you have several important rights over your own personal information. We respect these rights and are committed to fulfilling your requests as promptly as possible.

8.1 Right of Access

You may at any time find out what information we hold about you. If you contact us, we will provide you with a complete list of the information we have stored.

8.2 Right to Rectification

If any of your information is incorrect or incomplete, you may request that it be corrected. This change can be made through account settings or via our support team.

8.3 Right to Erasure

In certain circumstances you may request that your personal information be deleted. However, retaining certain information may be mandatory for us due to legal obligations, security or dispute resolution needs.

8.4 Right to Object to Processing

You may object to the processing of your information for specific purposes — particularly in the case of marketing communications. After you object, we will no longer contact you for that purpose.

8.5 How to Exercise Your Rights

To exercise any of the above rights, contact us by email at [email protected] or via 24/7 Bengali live chat. We will fulfil your request as quickly as possible after verifying your identity.

Protection of Minors

bn880 is an adults-only platform and strictly provides services only to those aged 21 or above. We do not knowingly collect information from minors.

An age verification process is followed at the time of registration. If a user is found to be under the age of 21, their account will be closed immediately and any collected information will be deleted.

If you believe that a minor is using our platform, please notify us immediately at [email protected].

Policy Changes and Updates

bn880 may review and update this Privacy Policy from time to time. We will notify you appropriately before any significant changes. Our notification methods are described below:

  • The updated policy will be published on this page of the website.
  • The "Last Updated" date at the top of the page will be changed.
  • For significant changes, a notification will be sent to your registered email.
  • Where applicable, you will be asked to agree to the new policy upon your first login.

If you continue to use the platform after a policy change, you will be considered to have agreed to the new policy. If you disagree with any change, you may request to close your account.

Contact Us About Privacy

If you have any questions, concerns, or complaints about this Privacy Policy, please get in touch with us. Our privacy team considers every request with the utmost importance.

You can contact our customer service team by email at [email protected] or by using the 24/7 Bengali live chat on our website. We generally reply to your message within business days.

To learn more about responsible gaming and site rules, please visit our Responsible Gaming and Terms & Conditions pages.